Dealership: 8
Customer Service: 8
Sam Swope BMW Louisville, KY 23 June 2010
Small but very nice dealership. Attractive Bulgarian saleswoman was helpful. "Boutique" was closed for lunch. Swope owns a lot of dealerships in the area.
Facility: 8
Customer Service: 8
BMW of Des Moines, Iowa-Visited 20 August 2009
Customer service: 8
Facilities: 8
Jonathan Ewing was very smooth and helpful. I don't think the salesman he handed me off to thought I was serious about buying. To be fair, my trade was 1800 miles away, in my garage, under a car cover.
All in all, very impressive dealership.
East Bay BMW Pleasanton, CA
Facility: 7
Customer Service: 9
*I came in 20 minutes before closing to the service department. the Residence Inn parking lot sprinklers got hard water spots on the Bimmer. They washed the car!
Visited 28 April 09.
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